Shipping policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Processing times may vary during high-demand periods, promotional campaigns, holidays, or due to unforeseen operational circumstances.

Once an order has been successfully processed and dispatched, a shipping confirmation notification with tracking details will be provided where applicable.

Shipping Duration & Delivery Estimates

Estimated delivery timelines vary depending on the destination, courier availability, customs processing, and regional logistics conditions.

Typical delivery estimates:

  • Domestic Orders: 3–7 business days

  • International Orders: 7–21 business days

Please note that delivery estimates are approximate and are not guaranteed shipping commitments.

Shipping Fees & Customs Duties

Shipping charges are calculated at checkout based on destination, package dimensions, and selected delivery methods.

International customers may be subject to customs duties, import taxes, or local handling fees imposed by their respective authorities. These charges remain the sole responsibility of the customer and are not included within product or shipping prices unless otherwise stated.

Tracking Information

Tracking details will be issued once the shipment has been dispatched. Please allow adequate time for courier systems to update tracking activity after fulfillment.

In certain cases, tracking availability may vary depending on destination country or shipping carrier limitations.

Delays, Lost Packages & Delivery Issues

While every effort is made to ensure timely delivery, delays caused by customs inspections, carrier disruptions, weather conditions, or external logistical factors remain beyond our direct control.

If a package is marked as delivered but cannot be located, customers are encouraged to contact the shipping carrier directly before reaching out to support assistance.

We are not liable for delays, losses, or failed deliveries resulting from incorrect shipping information submitted during checkout.

Incorrect Address & Failed Deliveries

Customers are responsible for providing accurate and complete shipping information at the time of purchase. Orders returned due to incomplete, invalid, or incorrect addresses may require additional shipping fees for reshipment.

If an order has already entered processing or shipment stages, address modifications may not be guaranteed.